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The SUP Company Part-Exchange Service

Switch up your SUP or wingsurfing style! Are you ready to progress from your all-round stand-up paddleboard to a touring-style paddleboard? Do you want to go faster and experience more glide? Do you want to move from an inflatable paddleboard to a hard composite SUP? Do you want the latest wingsurfer or foil? At The SUP Company, you can now trade in your pre-loved paddleboard and wingsurifng equipment; saving when you upgrade with our all-new Part-Exchange service.

Whether you’re looking to simply sell your paddleboard, or exchange your board or foil towards the cost of a new model, The SUP Company’s Part-Exchange service will help you get an idea of its value, so you can progress your paddlesport or wingfoiling journey in a way that is cost-effective and hassle-free.

Part-Exchange Valuation

The SUP Company provides you with the opportunity to receive a free estimation of your paddleboard value. We can quickly provide you with a value based on the model and condition of your board enabling you to change your equipment as soon as possible.

 

How the Part Exchange service works

  • To receive your free valuation, simply e-mail help@thesupco.com with photographs the equipment you would like to be considered. Be sure to include full-view photographs of the items, along with any defects.
  • The SUP Company will review the information you provide then contact you with our part-exchange offer.
  • The SUP Company will collect your items using our third-party courier in an hours window of collection so you are not having to wait around all day. You will need to box your items and accessories for transit ensuring they are well protected for the onward journey. 
  • Once we have checked in and checked over all the goods at The SUP Company HQ in Southampton, we will credit your customer account with the agreed value. On arrival all inflatable paddleboards are pressure tested for a 24 hour period.

Your New Equipment Purchase

Our team will be on hand to support you with choosing your new paddleboard or wingfoiling gear. We will get an understanding of your watersports journey so far and make recommendations based on the world-class brands we represent and how you are looking to progress with this gear change.
When you are ready to purchase your new gear, you can use the credit you have accrued from the part-exchange to put towards your new purchase.

Terms and Conditions

  1. Part-exchange is only available on selected products and not on all sale items. 
  2. To be considered for Part Exchange you will need to supply all the information requested by The SUP Company.
  3. As part of inspection of the part exchange all inflatable paddleboards are subject to a 24 hour pressure test.
  4. Your existing board and accessories should be boxed and well-protected for transit. Any damage from transit is not covered by The SUP Company or its freight partner.
  5. If the part exchange delivered differs from the imagery provided and / or does not pass visual inspection and / or pressure testing; the items will be returned to the customer at the customers cost.
  6. This offer is not available in conjunction with any other offer and is subject to availability.

 


If you have any questions for our team about our part exchange service, please email help@thesupco.com or call us on 023 8017 2189.

 

 

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