Contact information
Contact Us
If you need help with an order, product advice, delivery, warranty support or aftersales queries, our team is here to help.
Our phone lines and online chat are open 7 days a week, including Bank Holidays. Store opening hours can change, so please use the live Google Business Profile links below before travelling.
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Customer Support Phone, email and general contact details |
Click & Collect Important collection information before you travel |
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The SUP Company x Woodmill Shop, paddleboard test centre and directions |
The SUP Company x Lymington South Coast wingsurf, foiling and watersports hub |
Customer Support
For help and advice, call us on +44 (0)2380 172189 or email help@thesupco.com to raise a support ticket.
Whether you need guidance on the right setup, help with an existing order or support after purchase, we are always happy to help.
Click & Collect
Click & Collect is available with a minimum of two hours’ notice before arrival.
Please note that some orders may be held at our warehouse rather than in-store, so advance notice helps us make sure everything is ready for you when you arrive.
The SUP Company x Woodmill
Address: The SUP Company x Woodmill, Woodmill Lane, Southampton, SO18 2JR
Opening hours can change, so please check our Google Business Profile for the latest live opening hours before visiting.
Located just a few minutes from Junction 5 of the M27 and only around 1.5 miles from Southampton city centre, The SUP Company x Woodmill is set within a characterful 16th-century former corn mill on the banks of the River Itchen.
More than just a shop, Woodmill is home to the UK’s largest paddleboard test centre, giving customers the chance to try a wide range of boards before they buy. Alongside expert advice, you will find premium inflatable paddleboards, hard boards, paddles, accessories, apparel and more.
The SUP Company x Lymington
Address: The SUP Company x Lymington, Mill Lane, Lymington, SO41 9AZ
Opening hours can change, so please check our Google Business Profile for the latest live opening hours before visiting.
Set right in the heart of Lymington, The SUP Company x Lymington is our South Coast watersports hub. Whether you are into paddleboarding, winging, foiling, surfing or tow sports, you will find a growing in-store range backed up by specialist advice and a strong demo-led approach.
Just as importantly, it is a space built around helping you find the right setup. Customers can access demos across paddleboards, wings and foils, along with next-generation electric options including Foil Drive, Duotone Foil Assist and Waydoo eFoils.
If you are planning a visit and want to check stock, demo availability or collection details before travelling, please get in touch first and we will be happy to help.